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Privacy Policy

The Private Company “RiskFrame Limited” (the "Company"), which created and manages the website www.riskframe.ai, (the "Website") offers its services under the following privacy policy, which the visitor/user of the Website is required to read carefully and proceed to visit its pages only if they accept this policy in full. Where the rights, obligations and properties of the Website are mentioned they refer to the Company.

Please read this policy carefully before accessing the Website. By accessing or using any part of the Website, you agree to how the Company collects, transfers, processes, uses, and discloses personal data we collect from you when you use our Website. If you do not agree to this privacy policy in its entirety, then you are not authorized to access the Website.

  1. Preamble

The Company provides users/visitors of the Website with a rich collection of information about the AI services it provides and the Open-Source Initiatives. Information on existing as well as any new services included in the future is subject to this policy.

This privacy policy outlines the methods by which the Company collects, transfers, processes, uses, and discloses data (including personal data) received from visitors of the Website. Our practices are in strict adherence to the UK's legal standards for data protection, particularly the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), which govern the protection of individuals about the processing of personal data and on the free movement of such data.

The Company can use third-party service providers to gather site metrics, user information they submit, and other similar services. These third parties can use cookies, web beacons, and other technologies to collect information, such as the IP address of the visitor/user, identifiers associated with your device, other applications to your device, the browser visitors/users use to access our services, webpages viewed, time spent on webpages, and links clicked.

One example of a third-party service provider the Company uses for the Website is HubSpot. HubSpot provides to the Company the online hosting platform for the Website. To learn more about how HubSpot uses and processes data from visitors/users, please visit HubSpot’s privacy policy. By using this Website, you consent to HubSpot’s collection, disclosure, storage and use of your Personal Information in accordance with HubSpot’s privacy policy at https://www.hubspot.com/privacy.

  1. Who is Processing the Data

The data controller for the Website and the services it offers is the Company. The Company represents the legal person who determines the purposes and means of processing personal data. Learn more about how to contact the Company at our email address provided in the contact information section of this policy.

  1. Legal Basis for Processing Personal Data

 The Company processes personal information for certain legitimate business purposes, so to better understand how visitors/guests interact with the Website. This includes processing of data which enable the Company to modify, personalise, or otherwise improve its services.

In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, our website processes your personal data on the following legal bases:

  • Consent - When you provide us with your personal information such as your email address, first name, last name, and company name through our website, we process this data based on your explicit consent. You give this consent by actively submitting your information for specific purposes, such as joining our waiting list, subscribing to newsletters, or accessing certain features or services we offer.
  • Contractual Necessity - If you enter into a contract with us, for example, by subscribing to a service that requires membership or a subscription, we will process your personal data as necessary to fulfill our contractual obligations to you. This includes any steps taken at your request prior to entering into a contract.
  • Legitimate Interests - We may also process your data when it is necessary for the pursuit of our legitimate interests or the interests of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. Our legitimate interests include improving our services, providing personalized content, and ensuring the security of our website. We ensure that a balance is struck between our interests and your rights and freedoms, conducting assessments to ensure that your privacy is protected.

We are committed to processing your personal data transparently, fairly, and in accordance with the law. You will always be informed about the processing activities we undertake and the purposes behind them.

  1. Purpose of Collecting Personal Data

The purpose of collecting personal data on our Website, is to enhance your user experience and provide services tailored to your needs and interests. We collect personal information such as your email address, first and last name, and company name to facilitate communication, enable subscription to our services, and allow you to join our waiting list. This information helps us to offer personalized content, respond to your inquiries more efficiently, and keep you informed about the latest developments, services, and offerings that may be of interest to you.

Additionally, the collection of usage data through cookies and similar technologies aids us in understanding how our website is used, which in turn allows us to improve website functionality and the relevance of the content we provide. Our commitment is to use this data responsibly, ensuring it aligns with your preferences and expectations, and to provide transparency regarding how it is used to enhance the services we offer to you.

The Company is dedicated to finding and introducing new clients to its services. Ideally, we want to contact directly everyone who visits our Website. To do this, we need data. The data we collect allows us to select which organisations to contact and establish if they are interested in our services. The data we collect also ensures the smooth operation of the Website and provides general statistics regarding its use.

  1. Types of Data we Collect

The Company collects usage data from visitors/users of the Website. This includes personal and non-personal data.

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Company name
  • Cookies and Usage Data

The Company collects personal data of Website visitors/users, such as their computer or device’s Internet Protocol (IP) address and a cookie identifier. In the event visitors/users of the Website send an email to the Company (e.g., they have a privacy query), the Company will collect further personal data from them to be able to answer their query.

The Company also collects non-personal data to learn how visitors/users found our website, their browser type, browser version, the pages of our website they visit, the time and date of their visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When visitors/guests browse our Website using a mobile device, we collect certain information automatically, including, the type of mobile device they use, the mobile device unique ID, the IP address of their mobile device, the mobile operating system, the type of mobile Internet browser they use, and other similar diagnostic data.

We also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device.

  1. How do we Collect your Data

We collect your data on our Website through a variety of methods to ensure a seamless and efficient user experience. When you voluntarily provide personal information such as your email address, name, and company name by filling out forms on our website, such as the registration form to join our waiting list or subscribe to our newsletters, we securely store this data.

Additionally, we gather usage data automatically as you navigate through our site, employing cookies and similar tracking technologies to analyze how our website is accessed and used, which pages are visited most frequently, and how we can tailor our services to meet your needs better.

Usage data is collected automatically when visitors/users of the Website browse to it and is generated from the infrastructure provided by HubSpot. The Company collects data and processes data when you use our Website via your browser’s cookies.

This combination of information provided directly by you and collected through technological means allows us to enhance our website's functionality, personalize your experience, and communicate with you more effectively regarding our services and offers that might interest you.

The Company may also receive your data indirectly via email or telephone, if you choose to provider us such information about you.

The Company may collect information about you from social media networks (e.g., LinkedIn) or other publicly available sources.

  1. Cookies and Tracking Technologies

When visitors/users interact with our Website, the Company obtains certain information using automated technologies, such as cookies, web beacons, web server logs, and other similar tracking technologies.

A “Cookie” is a small text file that websites send to a visitor/guest’s computer or device to uniquely identify their browser or to store information or settings in the browser. You can learn more about cookies and how to manage your preferences by visiting http://www.allaboutcookies.org.

We use Essential Cookies. These cookies are required for the Website to work properly.

We Use Performance and Analytical Cookies. These cookies are used to make sure our Website can cope with the volume of users, to help the Company correct errors in the Website and help measure how webpages are accessed. Also, these cookies help the Company understand if you have used our Website before so we can identify the number of unique visitors/guests we receive. They also help the Company understand how long visitors/guests spend using our Website and from where they have accessed the Website from.

Some of the cookies and tracking technologies we use are provided by HubSpot and other third-party service providers as they provide us with the online platform that allows us to provide the Website to you. For more information, visit https://www.hubspot.com/privacy.

  1. Use of your Personal Data

The Company uses personal data to provide and maintain our Website, including to monitor the usage of our Website.

The Company uses personal data to attend to and manage your requests to us.

The Company uses personal data to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the Website, or services the Company offers.

The Company uses personal data for data analysis, identifying usage trends on the Website, and to evaluate and improve our Website, services, marketing, and your experience.

We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our Company to another company.

  1. How do we Store and Protect your Data

Our Company securely stores visitor/guest data from the Website at HubSpot and Microsoft data centres based in the United States. HubSpot provides us with the online platform that allows us to provide the Website to you. Your information, including personal data, is stored through HubSpot’s servers.

The security of your personal data is important to the Company but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  1. What are your Data Protection Rights

Our Company would like to make sure you are fully aware of all your data protection rights. Visitors/guests of the Website have the right under this privacy policy, and by law if they are within the United Kingdom or the European Union, to:

  • Request access to your Personal Data. You have the right to access, update or delete the information the Company has on you. Whenever made possible, you can access, update or request deletion of your personal data, please contact us to assist you. This also enables you to receive a copy of the personal data we hold about you.
  • Request correction of your Personal Data. You have the right to have any incomplete or inaccurate information the Company holds about you corrected.
  • Request erasure of your Personal Data. You have the right to request the Company deletes or removes personal data when there is no good reason for the Company to continue processing it.
  • Object to processing of your Personal Data. This right exists where the Company is relying on a legitimate interest as the legal basis for our processing.
  • Request the transfer of your Personal Data. Visitors/guests of the Website have the right under certain conditions to request the Company transfers data that we have collected about you to another organisation, or directly to you.

If you make a request, the Company has one month to respond to you. Please note that we may ask you to verify your identity before responding to such requests. If you would like to exercise any of these rights, please contact us at our email address provided in the contact information section of this policy.

You also have the right to complain to a Data Protection Authority about how the Company collects and uses your personal data. For more information, if you are in the United Kingdom, please contact the Information Commissioner's Office (ICO). The ICO is responsible for upholding information rights in the public interest, promoting openness by public bodies, and data privacy for individuals. It oversees the enforcement of data protection laws in the UK, including the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

  1. Retention and Disclosure of your Personal Data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

  1. Privacy of Those Under the Age of 18

This Website does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If the Company becomes aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers.

  1. Privacy Policies and Links to Other Websites

This Website contains links to other websites that are not operated by our Company. This privacy policy only applies to our Website. Ιf you click on a link to another website, you should read their privacy policy. We strongly advise you to review the privacy policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

  1. Modifications to this Privacy Policy

We may update this privacy policy from time to time. We will notify visitors/users of the Website of any changes by posting the new privacy policy on this page and updating the "Last modified" date at the top of this policy.

You are advised to periodically review this privacy policy for any changes. Changes to this privacy policy are effective when they are posted on this page.

  1. Contact Us

If you have questions about this policy or you want to exercise any of your privacy rights, you should contact the Company at privacy[@]riskframe.ai.